By placing an order, you agree to the product specifications, price and fulfilment terms shown at checkout. Customers must use the AXIS Massage Gun only in accordance with the supplied instructions and safety guidance.
The product is intended for general wellness use and does not replace professional healthcare. Nothing in these terms excludes any rights or liabilities that cannot be excluded under applicable UAE law.
For assistance with an order, contact the store using the contact details published by the merchant before purchase.
Because this is a personal-use wellness product, change-of-mind returns of opened or used products are generally not accepted where permitted by law. Unused products are subject to the published store return policy.
Mandatory consumer rights remain unchanged. Where a product arrives faulty, damaged, incomplete or materially different from its description, the appropriate remedy will be provided in accordance with applicable UAE law.
The final warranty, returns address and customer-support contact must be published by the merchant before launching the store.
Read and follow the supplied user guide. Use the device only on suitable muscle areas with moderate pressure. Avoid the neck front, bones, joints, injuries, sensitive areas and any area where usage causes unusual discomfort.
Discontinue use if you experience significant pain, numbness, dizziness, swelling or unexpected symptoms. Consult a qualified healthcare professional before use if you are pregnant, have circulation problems, implanted medical devices, recent surgery, an injury or another relevant medical condition.
No contractual acknowledgement removes liability that cannot legally be excluded.
Personal details submitted through the store are processed to manage product orders, respond to customer enquiries and handle appointment requests. The merchant is responsible for configuring its official privacy policy, cookie practices and retention information before launch.
Please avoid sharing sensitive medical information through general booking forms. Relevant safety information should be discussed directly with AXIS staff using an appropriate channel.
Booking requests are subject to review, availability and safety suitability. Submitting the request form does not create a confirmed appointment. AXIS will contact the customer to confirm the time and any applicable charges.
Customers must follow instructions and disclose any relevant safety concerns privately before participation. Applicable mandatory consumer rights and non-excludable liabilities remain unaffected.
